Supercharged user interviews

Transform your discovery calls in Zoom

Use our zoom integration to remind yourself of 'must ask' questions and collect observations in real time, so you can be more present with your users.

Never lose sight of your discovery goals

Key topics that you want to explore are resurfaced in the app, so you’ll always be able to remember those ‘must ask’ questions.

  • Add a new interview in a research project by clicking ‘Add interview’

  • Once an interview is arranged, an email invitation is sent to the interview participant. You will then be able to join an interview.

  • When in the zoom call, click apps and search for ‘BizNest’.

  • Use the app to resurface questions from your interview script, and take notes as you go! 

  • Leave the call when you'e done - you will now receive a full transcript (including your notes) back in the BizNest app.

Collect insights that matter the most to you

Take timestamped notes from the conversation that relate to product discovery such as problems, goals and demographics.

  • Add a new interview in a research project by clicking ‘Add interview’

  • Once an interview is arranged, an email invitation is sent to the interview participant. You will then be able to join an interview.

  • When in the zoom call, click apps and search for ‘BizNest’.

  • Use the app to resurface questions from your interview script, and take notes as you go! 

  • Leave the call when you'e done - you will now receive a full transcript (including your notes) back in the BizNest app.

Easily revisit key moments from the conversation

  • Add a new interview in a research project by clicking ‘Add interview’

  • Once an interview is arranged, an email invitation is sent to the interview participant. You will then be able to join an interview.

  • When in the zoom call, click apps and search for ‘BizNest’.

  • Use the app to resurface questions from your interview script, and take notes as you go! 

  • Leave the call when you'e done - you will now receive a full transcript (including your notes) back in the BizNest app.

Receive a full transcript of the call and effortlessly move to key moments by filtering through the notes you took. Share notes with the rest of your team, and get everyone on the same page! 

How does it work?

  • Within the app’s profile screen click the ‘integration’ tab.

  • Click on 'Link with Zoom'. This will send an email invitation to the email address you signed up with.

  • Accept the email invitation to activate your zoom account (or sign up if you don’t yet have one).

  • Link your pro zoom account with our app.

  • Add a new interview in a research project by clicking ‘Add interview’

  • Once an interview is arranged, an email invitation is sent to the interview participant. You will then be able to join an interview.

  • When in the zoom call, click apps and search for ‘BizNest’.

  • Use the app to resurface questions from your interview script, and take notes as you go! 

  • Leave the call when you'e done - you will now receive a full transcript (including your notes) back in the BizNest app.

Frequently
Asked Questions

Yes, you will need a Pro or Business Zoom account.

Linking your account (particularly if you don't have a pro Zoom account).

Waiting for the transcript. Please be patient for this, they typically arrive within 5 minutes but if this is taking too long please get in touch to mark@biznest.io

Visit the zoom marketplace website using this link: https://marketplace.zoom.us/
Sign into your account.
Select added apps.
Next to BizNest select ‘Remove’.